Can other volunteers see my email or phone number?

No, never. The public page shows at most your first name and last initial (“Anne B.”) and, on sheets where the church turned it on, your note. Email, phone, how many you're bringing, and your answers to the church's questions are only ever seen by the church.

Can I sign up without my name showing on the page?

The church decides whether a sheet shows names at all — sensitive sheets like a support group or a benevolence meal usually hide them, leaving only how many spots are left. If a sheet shows names and you'd rather not appear, ask the church to add you from its dashboard instead; the name still shows unless they hide names for the whole sheet.

Who at the church can see my details?

The admins of that church's SignUpChurch account — typically staff or the ministry leader who made the sheet. They see what you entered on that church's sheets. Admins at a different church see nothing about you, even if you volunteer at both.

Does my information go into the church's database?

It can, if the church is on the Pro plan and has connected its church management software (Planning Center, Church Community Builder, or MinistryPlatform). Then a sign-up adds you to the church's people list by email, or matches you if you're already there. What exactly is written is spelled out in the sync article; nothing is ever deleted there because of SignUpChurch.

Does SignUpChurch use my details for anything of its own?

No. Your information belongs to the church whose sheet you signed; we process it on their behalf to run the sheet and send you the emails about it. We never sell it, never send volunteers marketing, and don't run analytics or session recording on the pages volunteers use.

What about “Remember my details on this device”?

That box keeps your name, email, and phone in your own browser so the next form is pre-filled — nothing is sent anywhere. Untick it on a shared or public computer, and the browser forgets them.

for volunteers

Who can see your sign-up details

A sign-up sheet is public by design — that's how the next person knows the 9am slot is taken. But public has limits. Here is exactly who sees what.

The short answer: Other volunteers see at most your first name and last initial (“Anne B.”), plus your note only on sheets where the church shows notes. The church sees everything you entered. A carpool driver sees your contact details if you claim a seat in their car. SignUpChurch never sells your information and never sends volunteers marketing.

On the public page: other volunteers

Anyone with the sheet's link can see the sheet. For each slot they see how many spots are filled and, if the church shows names, who took them — as a first name and last initial, like “Anne B.,” so two Annes can tell each other apart without the page showing anyone's full name. RSVP sheets list who's going the same way.

Some sheets also show notes next to names — a flower calendar's “In memory of…” dedication, a potluck's “bringing chili.” When a sheet does this, the form tells you right under the note box: “Your note will be shown on this page next to your name.” No notice, no public note.

Never shown on the page: your email, your phone number, how many spots you personally took, or your answers to the church's questions (t-shirt size, allergies, anything else).

The church can hide names on a sheet entirely — support groups and benevolence meals usually do — leaving only how many spots are left. One exception: on a carpool question, drivers' names always show, because riders pick a car by its driver.

The church that runs the sheet

The admins of that church's account see everything you entered: your name, email, phone number, how many you're bringing, your note, your answers to their questions, and when you signed up. That's what the sheet is for — they need to reach you about the thing you volunteered for.

They may also, depending on how the church set things up:

Get an email for each sign-up (or a daily or weekly roundup) with the same details, and reply to it to reach you directly.
Post sign-ups to their team's Slack on the Pro plan — each post carries your name and what you signed up for, plus only the fields the church chose to include.
Add you to their church database on the Pro plan, if they've connected one. Exactly what that writes — and what it never touches — is in What sync updates (and what it doesn't).
Invite you to future sheets by email, and send a once-per-sheet “spots still open” note. Every one carries a one-click link to stop those emails from that church.
Download their sign-ups as a spreadsheet, and track how often you've served to say thank you.

Admins at a different church see nothing about you. Each church's account is its own.

Carpools

If you claim a seat in someone's car, the driver gets an email with your name, email, phone number (if you gave one), how many seats you took, and your note — usually where you need picking up. That's how they find you on the morning. If you offer to drive, riders see your first name and last initial on the page and your note (“leaving from the north lot at 8:30”).

SignUpChurch itself

Your information belongs to the church whose sheet you signed. We hold it on their behalf to run the sheet and send you the emails (and texts, if you asked) about your own sign-ups — nothing else. We don't sell it, don't send volunteers marketing, and don't run analytics or session recordings on the pages volunteers use: public sheets, embedded sheets, and the change-or-cancel, waitlist, and email-preference pages linked from our emails.

The Remember my details on this device box on the form keeps your name, email, and phone in your own browser so next time is pre-filled; nothing is sent anywhere. Untick it on a shared computer.

The full story is in our Privacy Policy.

Common questions

Can other volunteers see my email or phone number?: No, never. The public page shows at most your first name and last initial (“Anne B.”) and, on sheets where the church turned it on, your note. Email, phone, how many you're bringing, and your answers to the church's questions are only ever seen by the church.
Can I sign up without my name showing on the page?: The church decides whether a sheet shows names at all — sensitive sheets like a support group or a benevolence meal usually hide them, leaving only how many spots are left. If a sheet shows names and you'd rather not appear, ask the church to add you from its dashboard instead; the name still shows unless they hide names for the whole sheet.
Who at the church can see my details?: The admins of that church's SignUpChurch account — typically staff or the ministry leader who made the sheet. They see what you entered on that church's sheets. Admins at a different church see nothing about you, even if you volunteer at both.
Does my information go into the church's database?: It can, if the church is on the Pro plan and has connected its church management software (Planning Center, Church Community Builder, or MinistryPlatform). Then a sign-up adds you to the church's people list by email, or matches you if you're already there. What exactly is written is spelled out in the sync article; nothing is ever deleted there because of SignUpChurch.
Does SignUpChurch use my details for anything of its own?: No. Your information belongs to the church whose sheet you signed; we process it on their behalf to run the sheet and send you the emails about it. We never sell it, never send volunteers marketing, and don't run analytics or session recording on the pages volunteers use.
What about “Remember my details on this device”?: That box keeps your name, email, and phone in your own browser so the next form is pre-filled — nothing is sent anywhere. Untick it on a shared or public computer, and the browser forgets them.

Want your details corrected or removed? Ask the church that runs the sheet — they can edit or remove any sign-up from their dashboard. For anything about SignUpChurch itself, contact support.

Next up: Change or cancel your sign-up →