What happens to my sheets and settings while I'm paused?

Nothing — that's the point. You keep every feature of your plan, and all your sheets, volunteers, and settings stay exactly as they are. A pause only stops the billing, and it restarts automatically on the date you picked.

Can I end a pause early?

Yes. While paused, the billing page shows a “Resume billing now” button — click it and collection picks back up with your next invoice.

I already set my subscription to cancel — can I pause instead?

Yes. Pausing also clears a pending cancellation, so if you chose to cancel and then think a season off would do, pick a pause and the cancel is undone.

When does a downgrade to Free take effect?

At the end of your current billing period — you keep what you paid for. Your data stays either way; on Free, one sheet can be active (published) at a time, plus any extras earned from referrals.

Who can change the plan?

Only the account owner. Invited admins manage sheets and volunteers, not billing.

ministry is seasonal — billing can be too

Change or pause your plan

Church life has seasons — a summer slump or a semester off shouldn't mean tearing down your whole setup. Here's how plan changes work, and how to take a season off without losing anything.

The short answer: Everything happens on Dashboard → Billing (account owner only). Upgrades apply immediately and are prorated; downgrading to Free takes effect at the end of the billing period. And when you go to downgrade, you can pause instead: keep every feature, pay nothing for 1, 2, or 3 months, and billing restarts on its own.

Pause for the slow season

On the billing page, click Downgrade to Free and you'll see the offer: pause for 1, 2, or 3 months. While paused, you keep every feature of your plan and pay nothing — no invoices at all until the resume date, when billing restarts automatically. No re-signup, no card re-entry, and any referral discount you've earned rides through untouched.

Ready back sooner than planned? The billing page shows your pause and a Resume billing now button the whole time.

Switching plans

Upgrading (Free → Basic/Pro, or Basic → Pro) applies immediately. Moving between paid plans is prorated, so you never pay twice for the same days.
Downgrading to Free takes effect at the end of your current billing period. Nothing is deleted — but the Free plan allows one active sheet (plus any earned from referrals), so extra published sheets need unpublishing before new ones can go live.
Payment details and invoices live under Manage billing, which opens a secure Stripe portal for updating your card or downloading receipts.

Questions churches ask

Common questions

What happens to my sheets and settings while I'm paused?: Nothing — that's the point. You keep every feature of your plan, and all your sheets, volunteers, and settings stay exactly as they are. A pause only stops the billing, and it restarts automatically on the date you picked.
Can I end a pause early?: Yes. While paused, the billing page shows a “Resume billing now” button — click it and collection picks back up with your next invoice.
I already set my subscription to cancel — can I pause instead?: Yes. Pausing also clears a pending cancellation, so if you chose to cancel and then think a season off would do, pick a pause and the cancel is undone.
When does a downgrade to Free take effect?: At the end of your current billing period — you keep what you paid for. Your data stays either way; on Free, one sheet can be active (published) at a time, plus any extras earned from referrals.
Who can change the plan?: Only the account owner. Invited admins manage sheets and volunteers, not billing.

Next up: Refer a church, get free sheets →