Is there a free trial of Basic or Pro?

Yes. Your first upgrade to Basic or Pro starts with a 14-day free trial. You enter a card at checkout, but you aren't charged until the trial ends — downgrade to Free before then and you pay nothing. Each church gets one trial; if you've subscribed before, an upgrade starts billing right away.

What happens to my sheets and settings while I'm paused?

Nothing — that's the point. You keep every feature of your plan, and all your sheets, volunteers, and settings stay exactly as they are. A pause only stops the billing, and it restarts automatically on the date you picked.

Can I end a pause early?

Yes. While paused, the billing page shows a “Resume billing now” button — click it and collection picks back up with your next invoice.

I already set my subscription to cancel — can I pause instead?

Yes. Pausing also clears a pending cancellation, so if you chose to cancel and then think a season off would do, pick a pause and the cancel is undone.

When does a downgrade to Free take effect?

At the end of your current billing period — you keep what you paid for. Your data stays either way; on Free, 3 sheets can be active (published) at a time, plus any extras earned from referrals.

Who can change the plan?

Only the account owner. Invited admins manage sheets and volunteers, not billing.

ministry is seasonal — billing can be too

Change or pause your plan

Church life has seasons — a summer slump or a semester off shouldn't mean tearing down your whole setup. Here's how plan changes work, and how to take a season off without losing anything.

The short answer: Everything happens on Dashboard → Billing (account owner only). Your first upgrade to Basic or Pro starts with a 14-day free trial (card required, no charge until it ends). Upgrades apply immediately and are prorated; downgrading to Free takes effect at the end of the billing period. And when you go to downgrade, you can pause instead: keep every feature, pay nothing for 1, 2, or 3 months, and billing restarts on its own.

Try Basic or Pro free for 14 days

The first time your church upgrades, the button reads Try Basic free for 14 days (or Pro). Checkout asks for a card, but nothing is charged during the trial — you get every feature of the plan right away, and the billing page shows the date your first charge lands ($12/mo for Basic, $24/mo for Pro).

Not for you? Click Downgrade to Free before the trial ends and you're never charged. Your sheets stay; you're back to 3 active sheets.
Love it? Do nothing — billing starts on its own when the trial ends.
One trial per church. If you've subscribed before, upgrading starts billing right away.

Pause for the slow season

On the billing page, click Downgrade to Free and you'll see the offer: pause for 1, 2, or 3 months. While paused, you keep every feature of your plan and pay nothing — no invoices at all until the resume date, when billing restarts automatically. No re-signup, no card re-entry, and any referral discount you've earned rides through untouched.

Ready back sooner than planned? The billing page shows your pause and a Resume billing now button the whole time.

Switching plans

Upgrading (Free → Basic/Pro, or Basic → Pro) applies immediately. Moving between paid plans is prorated, so you never pay twice for the same days.
Downgrading to Free takes effect at the end of your current billing period. Nothing is deleted — but the Free plan allows 3 active sheets (plus any earned from referrals), so extra published sheets need unpublishing before new ones can go live.
Leaving Pro (for Basic or Free) stops Slack posts and ChMS sync. Your Slack connection, each form's channel, and your ChMS connections are kept, so they pick up again if you come back to Pro.
Payment details and invoices live under Manage billing, which opens a secure Stripe portal for updating your card or downloading receipts.

Questions churches ask

Common questions

Is there a free trial of Basic or Pro?: Yes. Your first upgrade to Basic or Pro starts with a 14-day free trial. You enter a card at checkout, but you aren't charged until the trial ends — downgrade to Free before then and you pay nothing. Each church gets one trial; if you've subscribed before, an upgrade starts billing right away.
What happens to my sheets and settings while I'm paused?: Nothing — that's the point. You keep every feature of your plan, and all your sheets, volunteers, and settings stay exactly as they are. A pause only stops the billing, and it restarts automatically on the date you picked.
Can I end a pause early?: Yes. While paused, the billing page shows a “Resume billing now” button — click it and collection picks back up with your next invoice.
I already set my subscription to cancel — can I pause instead?: Yes. Pausing also clears a pending cancellation, so if you chose to cancel and then think a season off would do, pick a pause and the cancel is undone.
When does a downgrade to Free take effect?: At the end of your current billing period — you keep what you paid for. Your data stays either way; on Free, 3 sheets can be active (published) at a time, plus any extras earned from referrals.
Who can change the plan?: Only the account owner. Invited admins manage sheets and volunteers, not billing.

Next up: Refer a church, get free sheets →