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SignUpChurch Help Center

Short, practical guides for everything in SignUpChurch — from your first sign-up sheet to syncing volunteers into your church management software. Signing up for something? The For volunteers section is for you. Can't find what you need? Send us a message.

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Guides

The longer reads — worth a coffee.

Building your form

Getting started: your first sheet, start to finish

The whole path in one read — create the account, build and publish a sheet, share the link, invite your regulars, watch sign-ups arrive, add a backup admin, connect your ChMS. About ten minutes.

Create a sign-up form

Start a sheet, add slots, a yes/no RSVP question, or a carpool question, and get it ready to share.

Start from a template

Eight ready-made sheets — potluck, meal train, 24-hour prayer vigil, angel tree, ministry interest form, kids' permission form, event RSVP, and a memorial list — created as a draft you edit before publishing. Every plan.

Build a plain form (no slots)

Start a sheet as “Just a form” to collect answers with no spots to fill — connect cards, prayer requests, interest lists. Responses land on your dashboard, in the CSV, and on your People page — and you can switch off the copy each person gets.

Organize with sections

Group slots under headings like “Food” or “Setup crew,” or give a section a date so every slot under it takes that day.

Custom questions & conditional logic

Ask for a t-shirt size, allergies, or anything else — required or optional, with questions that appear only when an earlier answer calls for it.

Publish, share & embed

Go live with a link, QR code, or an embed on your site — and set when sign-ups open and close, or lock a sheet.

Your church page

One public link that lists every sheet you choose, with open-spot counts — for the newsletter, the website, and the lobby TV. Every plan.

Organize your dashboard: folders, grid view & sorting

Group your sheets into folders, switch the dashboard between a list and a grid of tiles, and sort by event date, newest, or title. Every plan.

Draft a sheet with AI

Describe your sign-up in a sentence — “4 greeters, 2 nursery volunteers, and someone on slides for both services” — and get a complete draft sheet to review in the editor. Describe a connect card or prayer-request form and get a plain form instead. Pro.

Collect a memorial (necrology) list

Start from the necrology template to gather names to remember at All Saints' or a memorial service — one form, several names, no “How many?”.

Embed on your website

Embed a sign-up sheet in Squarespace

Add a Code block in HTML mode, paste the inline snippet from the Share tab, save — and which Squarespace plans allow an iframe in a Code block.

Embed a sign-up sheet in Wix

Add Elements → Embed Code → Embed HTML, paste the snippet, apply, then size the element and publish.

Embed a sign-up sheet in WordPress

The Custom HTML block (or the Classic editor's Text tab), and why WordPress.com's free plan strips the frame while a self-hosted site keeps it.

Embed a sign-up sheet in Webflow

Drop an Embed element on the canvas, paste, Save & Close, publish — Webflow renders custom code on paid site plans.

Embed a sign-up sheet in Google Sites

Insert → Embed → Embed code, paste, Insert, Publish — or give the sheet a whole page with a full-page embed. Free on every Google account.

Embed a sign-up sheet in Nucleus

An HTML (Embed) section with a custom code snippet, which sizing option to pick, and the Save Now button that keeps it.

Embed a sign-up sheet in Tithe.ly Sites

The text editor's Source code button is the one place pasted HTML runs — paste the snippet there, click OK, save the page.

Embed a sign-up sheet in Subsplash (SnapPages)

Add a section, add the HTML (code) block, paste the snippet, save and publish — and what to give the Subsplash app instead.

Can I put the sign-up form in an email or newsletter?

No — email apps don't run forms. Send the link as a button, the QR code, or your church page's address; the invitation and message tools already carry the link.

ChMS integrations

Connect your ChMS

Set up Planning Center, Breeze, Tithe.ly, or MinistryPlatform — including where to find your API key.

What sync updates (and what it doesn't)

Exactly what SignUpChurch touches in your ChMS — and what it never will.

Import sign-ups into Realm

Realm has no API, so Export for Realm gives you a file in Realm's own Import Profiles layout — then Profiles → People → Import Profiles in Realm. Basic & Pro.

Your volunteers

See everyone who signed up

The Sign-ups tab lists everyone on a sheet in one place, with their answers. Search, sort, switch to a table, download as CSV, edit, move, or remove people.

Invite your regulars & the last-call blast

Personal invitations to your faithful volunteers when a sheet goes up, a one-click “can't this time” for them to answer, and a one-button last call to everyone who hasn't signed up when spots remain.

Message your volunteers

Email everyone signed up on a sheet, or only certain slots, in your own words — or, as the owner, ask your whole People list for help while leaving out whoever is already serving that day. Replies come to you, and the tab keeps a record of what went out. Basic & Pro.

The next-in-line waitlist

Full slots take a waitlist — when a spot frees up, the first person in line gets it by email, one at a time.

Volunteer milestones & certificates

Serving milestones and hours on the People page, and a print-ready appreciation certificate for any volunteer.

Sign people up on paper, by phone, or without an email

Add a volunteer yourself from the Slots tab, run a clipboard at the door and key it in after, and make email optional on a sheet — and what each of those means for confirmations and reminders.

Cancel or reschedule an event

Move the date, time, or place and what updates on its own; stop a sheet without losing its sign-ups; skip one week of a recurring sheet; and how to tell everyone.

Your account

Emails & notifications

Every email SignUpChurch sends — to volunteers, to admins, and to the account owner — and where to turn each one on or off.

Send sign-ups to Slack

Post each form's new sign-ups and cancellations to a Slack channel, with only the fields your team needs. Pro.

Change or pause your plan

Upgrades, downgrades, and pausing billing for the slow season — keep every feature, pay nothing for 1–3 months.

Billing: payment, invoices, switching plans & what a downgrade changes

Who can see billing, how you pay, where invoices go (and how to send them to your bookkeeper), the free trial, switching between Basic and Pro, a failed card, refunds — and exactly what keeps working and what stops when a church drops to Free.

Refer a church, get free sheets

Earn up to 3 extra free active sheets — and 20% off for a year — by referring other churches.

Your account: login, password, invoices, deletion

Change your login email or password, two-factor codes, invoices in the Stripe portal, deleting the account yourself and what that removes, and what to try when a page won't load.

Security & your data

What we store about admins and volunteers, who owns it, how it's protected, where it lives (all US providers), what volunteers' pages never do, how to export or delete it, the GDPR paperwork, and who to email about a security problem or an abusive sheet.

Two-factor authentication

Add a 6-digit authenticator code to your login — optional, free on every plan.

Join your church's existing account

Someone at your church already uses SignUpChurch? Ask to join their account as an admin instead of running a separate one.

Transfer ownership

Hand your account to another admin before you leave — and what to do if the person who set it up is already gone.

For volunteers

Sign up for a sheet (no account needed)

Open the link your church shared, pick your spots, type your name and email, and confirm. No login, no app, and what the church sees versus what the page shows.

Change or cancel your sign-up

The link in your confirmation or reminder email is yours alone — change how many you're bringing or your note, or cancel. No account needed.

Add your sign-up to your calendar

Google Calendar and Outlook buttons on the thanks page and in your confirmation email, plus an attached invite for Apple Calendar — one per date you signed up for.

You're on the waitlist — what happens next

When a full spot frees up, the first person in line gets an email with 24 hours to claim it. Where you are in line, how to claim, and how to leave the list.

Every email you can get from SignUpChurch

Confirmation, reminder, cancellation, a message from your church, a changed time, waitlist, carpool, text reminders — the whole list, and nothing else, ever.

Add a sign-up sheet to your home screen

Share → Add to Home Screen on iPhone, ⋮ → Add to Home screen on Android: your church's sign-ups under its name, one tap away. No app store, no account.

I didn't get my confirmation email

Where to look, when no email is sent on purpose, and how to get a wrong address fixed without signing up twice.

Text reminders: what we text, and how to stop

One text the day before, only if you ticked the box. STOP to end them, START to resume, HELP for help.

Is this email really from SignUpChurch?

The addresses we send from, where every link goes, and the things we never ask for — no passwords, no payments, no phone calls.

Who can see your sign-up details

What other volunteers see on the page, what the church sees, what a carpool driver gets, and what SignUpChurch does with your information.

Troubleshooting

A volunteer didn't get the reminder email

The checklist: the plan, an email on the sign-up, a date on the spot, the lead time you picked, how recently they signed up, moved dates, spam — and why RSVP “no” answers, plain forms, and unpublished sheets never remind.

I didn't get the email when someone signed up

Where the new-sign-up email is switched on or off: the sheet's own setting, the account-wide default, daily and weekly roundups, your personal mute, a managed sheet's manager, and the people you add yourself.

Sign-ups aren't showing up in my ChMS

Pro plan, a Connected integration, an email on the sign-up, matching by email, the schedule link and its badges, the sync-issue email, and CCB's blank-email delay — in the order to check them.

My embedded form isn't showing on our website

Published?, the right kind of block in Squarespace, Wix, or WordPress, the frame's height, builders that strip the popup button, a closed sign-up window, and a cached page.

My sheet stopped taking sign-ups, or won't publish

Every reason a volunteer sees “closed,” “full,” “not found,” “already signed up,” or “too many sign-ups right now,” the Free plan's active-sheet limit, and what to do when a change you made isn't what they see.

Limits: sheets, admins, emails & sign-ups

Every cap in one list — active sheets and admins per plan, questions per sheet, message and invitation sends, contact imports, slot generators, and the sign-up rate limits that protect volunteers' inboxes.